General product information

What types of equipment do you offer?

🛠️ We only offer equipment
professionals dedicated to the Head Spa, such as massage tables
integrating Head Spa technology and compact mobile blocks,
suitable for different professional environments.

Can I customize the color of my Head Spa or order a specific model that is not listed on your website?

🎨 Of course! Our equipment is manufactured by a renowned supplier, specialized in professional Head Spa solutions. You have the possibility to customize certain aspects of your equipment, such as the color, so that it fits perfectly into your space.
If you are looking for a specific model that is not listed on our website, please do not hesitate to contact us. We will study your needs and do our best to offer you a suitable solution.

Do Head Spa equipment comply with European standards? Is my purchase guaranteed?

✅ Yes, all our Head Spa equipment is designed in compliance with current European standards, ensuring safety, reliability and durability. We use high-quality materials, suitable for intensive use, to offer you an uncompromising experience.
Because we have confidence in the robustness and quality of our products, we offer you:

  • 1 year manufacturer warranty for massage tables and Head Spa machines.
  • 1 year manufacturer warranty for included accessories.

Ordering process

How to order your equipment?

🛒 All orders are made exclusively through our website, guaranteeing you a simple and secure process.

How are Japan HeadSpa orders processed?

🛒 Once your order is confirmed, our team will contact you shortly to validate the technical specifications (model, options) as well as your delivery and billing information.
We take care of all the administrative and customs formalities, guaranteeing you a stress-free experience. You will be informed of each step of the processing of your order.

Delivery

What are the costs associated with shipping my order? Should I expect any additional fees?

🚛 At Japan Head Spa, we are committed to providing you with an experience without surprises. The delivery costs of your order are fully covered by us.
We also handle all customs clearance formalities and the payment of applicable taxes. You will therefore have no additional costs to plan for. Everything is included so that you receive your equipment with complete peace of mind.

Which countries do you deliver your Head Spa equipment to?

🌍 We currently offer delivery to most countries around the world.
If you have a request for a specific destination that is not commonly covered, we invite you to contact us. Our team will check the regulatory and logistical conditions in order to find a solution to meet your need.

How will you deliver my Head Spa to me?

🚛 Depending on the equipment ordered, the delivery terms vary:

  • Head Spa massage tables: These devices measure approximately 2.1 meters and weigh approximately 120 kg. Their transport is ensured by a specialized service provider to guarantee safe delivery.
  • Head Spa Mobile Blocks: These compact units measure 70 x 70 x 70 cm and weigh approximately 15 kg. They are delivered via a courier service suitable for medium-sized parcels.


In any case, you will be kept informed at each stage of the delivery, which will allow you to calmly prepare your space and your activity.

Installation and accessories

What are the installation requirements for my Head Spa?

🛠️ Installation depends on the type of hardware you have chosen:
For Head Spa massage tables: If you already have a wash basin in your space, your installation is probably compatible. Otherwise, you will need:

  • A cold water supply
  • A hot water supply
  • A wastewater disposal system.

For Head Spa mobile units: These devices operate completely autonomously, without requiring connection to hot water, cold water or the drainage system.

All our equipment comes with a detailed manual to guide you through its installation. If necessary, our team remains at your disposal to answer your questions or accompany you through the process.

What accessories are included with my order?

📦 So that you can use your equipment quickly and without complications, each order includes all the accessories essential for its installation and operation.
Depending on the model ordered, your package will include:

  • 1 complete massage table
  • 1 matching stool
  • 1 removable washing basin
  • 1 integrated fumigation system
  • 1 steam treatment capsule
  • 1 elegant washing arch
  • 1 light therapy system
  • 1 intuitive control panel
  • 1 ergonomic neck rest cushion


All of these elements are selected to guarantee an optimal care experience, both for you and for your clients.

Specific questions

Do Head Spa machines require a fixed water point?

🚰 No, our mobile blocks operate autonomously thanks to an integrated 60-litre tank. For massage tables incorporating the Head Spa, a water connection is required.

Do you provide consumables for the use of the machines?

🧴 No, we do not offer consumables. You are free to choose the products that best suit your needs.

Can I test the equipment before purchase?

🧪 No, we do not offer demos. However, our team is available to answer any questions you may have.

Can I resell the equipment if I decide I no longer use it?

♻️ Yes, you are free to resell your equipment to third parties.

Do you offer training to use your machines?

🎓 No, we do not offer training directly, but we can put you in touch with specialized organizations.

Can I integrate a Head Spa machine into a non-specialized salon?

💇‍♀️ Yes, our equipment can be easily integrated into all types of salons, whether hairdressing, beauty or wellness, allowing you to offer a unique experience to your customers.